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Equifax Data Breach:
What You Need to Know

Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.

To be clear, The Westchester Bank was not compromised and your information was not stolen from our bank. However, The Westchester Bank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. We are asking our customers to be extra vigilant and report any unusual or suspicious activity in your TWB Bank accounts to your local branch. View Locations:

  • Yonkers - 2001 Central Park Avenue, Yonkers, NY 10710
    p: (914) 337-1900, f: (914) 961-2838

  • White Plains - 464 Mamaroneck Avenue, White Plains, NY 10605
    p: (914) 290-6330, f: (914) 328-3954

  • Thornwood - 994 Broadway, Thornwood, NY 10594
    p: (914) 984-5446, f: (914) 741-2492

  • Rye Brook - 800 Westchester Ave, Rye Brook, NY 10573
    p: (914) 368-0987, f: (914) 253-0987

  • Mount Kisco - 51 South Moger Avenue, Mount Kisco, NY 10549
    p: (914) 752-4262, f: (914) 244-4262

  • Mamaroneck - 305 Mamaroneck Ave, Mamaroneck, NY 10543
    p: (914) 315-2486, f: (914) 777-2486

  • Corporate Office - 12 Water Street, White Plains, NY 10601
    p: (914) 368-9919, f: (914) 390-9857

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at www.identitytheft.gov/ or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at www.consumer.ftc.gov/topics/privacy-identity-online-security.

Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559. 

Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at www.equifaxsecurity2017.com. To protect your identity and personal information, we are encouraging our customers to take the actions noted below.

  • Review your account statements to spot any suspicious transactions. You can also monitor your account activity online at any time on this site, from the Online Banking link at the top of the page.

  • If you spot any suspicious transactions, please contact your local branch immediately

  • Consider if you should place an initial fraud alert on your credit report (see www.consumer.ftc.gov/articles/0275-place-fraud-alert).
  • Consider if you should freeze your credit file (see www.consumer.ftc.gov/articles/0497-credit-freeze-faqs).

  • Review your credit reports for accuracy. Call any one of the three credit reporting agencies to receive your free annual credit report or visit annualcreditreport.gov.

  • You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft.


Credit Reporting Agencies:

Experian ®,  P.O.Box 9554, Allen, TX 75013, 888-397-3742, www.experian.com    

TransUnion®, P.O. Box 2000, Chester, PA 19016, 800-680-7289,  www.transunion.com                                

Equifax®, P.O. Box 740241, Atlanta, GA 30374, 866-349-5191, www.equifax.com

Thank you for allowing us to serve your financial needs.

Sincerely,

 John Tolomer

John Tolomer

President & Chief Executive Officer
The Westchester Bank

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From left to right: William Merz, Thomas Devine, John Tolomer

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William Merz, Vice President of Lending, The Westchester Bank 
Thomas Devine, President, Healy Electric Contracting
John Tolomer, President & CEO, The Westchester Bank