Contact Us

For more information please contact:

Lost or stolen Debit Card?

To report a lost or stolen debit card, please contact your local branch. After normal business hours, please call (800) 472-3272

Trouble with Online Banking?

If you're experiencing problems with Retail or Business Online Banking, please contact the Cash Management Operations department during normal business hours (914) 368-9919 x0116.

Questions about your Account?

Please contact one of our local branches during normal business hours for information about your TWB account.

For all other inquiries:

The Westchester Bank
12 Water Street,
White Plains, NY 10601
Phone: (914) 368-9919
Fax: (914) 390-9857

Making Our Community Stronger... One Family at a Time

"Children’s Village works in partnership with families to help our most vulnerable children. The Westchester Bank is part of that family. They have the local market knowledge to better understand our needs and a friendly personal touch you don’t find at bigger banks."

Jeremy Kohomban, President & CEO The Children’s Village

John Tolomer President & CEO The Westchester Bank

Latest News

The Westchester Bank: Banking Made Personal … & Staying Personal During COVID-19

Published 11/20/2020

What does ‘Banking Made Personal’ mean? For The Westchester Bank’s (TWB) President and CEO John Tolomer, it’s more than a catchy tagline; it’s the essence of his bank’s 12-year history of community-focused, hands-on business. Moreover, and in Tolomer’s estimation, “the pandemic has certainly taken TWB’s Banking Made Personal to another level.”

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