Contact Us

For more information please contact:

Lost or stolen Debit Card?

To report a lost or stolen debit card, please contact your local branch. After normal business hours, please call (800) 472-3272 

Trouble with Online Banking?

If you're experiencing problems with Retail or Business Online Banking, please contact the Cash Management Operations department during normal business hours (914) 368-9919 x0116. 

Questions about your Account?

Please contact one of our local branches during normal business hours for information about your TWB account. 

For all other inquiries:

The Westchester Bank
12 Water Street,
White Plains, NY 10601
Phone: (914) 368-9919
Fax: (914) 390-9857